Once you've connected the headset then head back to the CircleLoop app. If you click back on the devices tab in Jabra Direct, then you'll see your device information. Once connected, your headset will be displayed along with an option to disconnect. There is an instruction from Jabra support: Please uninstall the current version of Jabra Direct and. If you've connected previously then click the Reconnect button. Speaker is not responding, not visible in Jabra Direct. Then go back to the Jabra Direct software and click to Start to search for the headset. Flick the switch on your headset up to the Bluetooth symbol and hold it there until the blue light comes on. Once connected click on the Bluetooth menu.įirst make sure that your headset is set to pairing mode. If you've not already done so, plug in the USB dongle to your computer - this should then confirm that the device has been connected as shown below. #JABRA DIRECT NOT DETECTING HEADSET INSTALL#When you first install the software, you'll be presented with the device screen where you're prompted to connect a new device. Once you've downloaded the software, follow the installation instructions and then open Jabra Direct. Both Mac and Windows operating systems are supported by Jabra. Downloading and Installing the Jabra Direct Softwareįirst download the latest Jabra direct software from the Jabra website. Jabra have optimised their headsets to work with their dongle and call quality will be severely impacted unless you connect using these recommended settings. When using Jabra Bluetooth headsets with CircleLoop it's vital that you connect to the USB Bluetooth dongle that comes packaged with your headset and that you don't connect directly to Bluetooth on your computer. However if you do want to use Bluetooth, then please make sure that you follow these settings to connect your Jabra headset. We'd always recommend using CircleLoop with a wired USB connection to your computer. Update your Jabra device to enhance its performance and features. Set up call control with one or more softphones. With Jabra Direct you can: Customise your Jabra device. #JABRA DIRECT NOT DETECTING HEADSET HOW TO#How To Use Jabra Bluetooth Headsets | CircleLoop We've worked directly with Jabra to support a range of hardware for our apps. Jabra Direct is complimentary computer software that enables users to optimise and personalise their Jabra devices.
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